Swivl is a Privacy Pledge Signatory and works to safeguard student privacy regarding the collection, maintenance, and use of student personal information.
Collection, Use and Disclosure of Non-Personal information. For each visitor to our websites, we collect non-personally-identifiable information including IP address, profile information, aggregate user data, preferences, technical session information, browser type (“non-personal information”). If you arrived at our website via a link from another webpage, we also may receive aggregate or otherwise anonymous statistical information about your visit to our site. We also use information collected from cookies and other anonymous identifiers to improve your user experience and the quality of our services. If you give us personal information, we may remove the identifiers and aggregate it, in which case it also becomes non-personal information. We may use non-personal information to manage the site, track site usage and improve overall site performance. We will not use non-personal information for any reason other than the purpose for which it was collected or authorized for use. We may use or share aggregate non-personal information for any reason.
Use of Personal Information. We only use or process personal information in a way that is compatible with and relevant for the purpose for which it was collected or authorized for use. We may use personal information we collect to provide the service or transaction you requested, and importantly, to maintain and improve the services we provide, including for example by providing you with a better user experience when accessing our services. We may use your personal information to respond to your requests.
Our use of information other than for the purpose of completing a requested transaction or service is on an opt-in basis. This means that you will not receive communications from us regarding, for example, specials, new products or new services, unless you have given us affirmative permission to receive such communications.
Disclosure of Personal Information. Authorized service providers: We may share your personal information with our authorized service providers that perform certain services on our behalf. These services may include providing customer service, supporting our website functionality, supporting contests, processing payments, surveys and other features offered through our website now or in the future.
Business partners. We do not disclose any personal information from student account holders with our business partners. We may share personal information of non-student users with the businesses with which we partner to offer certain products and services. When you elect to engage in a particular offer or program from a third party (for example, through any link that may appear on our website), you authorize us to provide your email address and other information to that third party.
- In response to a subpoena or similar investigative demand, a court order, or a request for cooperation from law enforcement or other government agency; to establish or exercise our legal rights; to defend against legal claims; or as otherwise required by law. In such cases, we may raise or waive any legal objection or right available to us, in our sole discretion.
- When we believe disclosure is appropriate in connection with efforts to investigate, prevent, report or take other action regarding illegal activity, suspected fraud or other wrongdoing; to protect and defend the rights, property or safety of our company, our users, our employees, or others; to comply with applicable law or cooperate with law enforcement; or to enforce our Legal Terms or other agreements or policies.
- In connection with a substantial corporate transaction, such as the sale of our business, a divestiture, merger, consolidation, or asset sale, or in the unlikely event of bankruptcy.
Information Collected from Residents of the European Union. Swivl’s services are hosted and operated entirely within the United States of America, and any information you submit to us is presumed to be hosted on servers located within the USA. By submitting information to us you consent to this transfer of your personal information to the United States. Please note that United States laws may vary from your national laws, and may not offer the same privacy protections as your national laws.
Swivl shall refer unresolved privacy complaints received under the Safe Harbor Agreement to the independent dispute resolution program BBB EU Safe Harbor Program as administered by the Council of Better Business Bureaus. If your complaint is not resolved to your satisfaction through our internal dispute resolution efforts, then please visit consult with the BBB EU Safe Harbor program for more information or to file a complaint.
Our Commitment To Children’s Privacy. The Children’s Online Privacy Protection Act (COPPA) was created to protect children under the age of thirteen from unsuspecting practices related to collecting, using, or disclosing any information about them. Our services are neither intended nor directed for use by children under the age of thirteen, unless instructed by an educator or educational institution. Swivl does not knowingly accept, collect, maintain or use any information from any child under the age of thirteen without the appropriate consent. If a child whom Swivl knows or suspects to be under the age of thirteen sends personal information to us online without appropriate consent, we will only use that information to respond directly to that child, notify the parents, or seek parental or other appropriate consent. Parents can at any time request deletion of data or of the entire account.
Security. We have implemented generally accepted standards of technology and operational security in order to protect personal information from loss, misuse, alteration, or destruction. We will use our reasonable efforts to limit access to your personal information to our authorized personnel and third party vendors, and these employees and vendors are required to treat this information as confidential. Despite these precautions, we cannot guarantee that unauthorized persons will not obtain access to your personal information.
General. This section applies to you if you are an Authorized User of our Swivl cloud™ services (“Swivl cloud services”). An “Authorized User” means an educator, student, parent or other person associated with a customer who has purchased a subscription to our Services (the “Subscriber”). Your right of access to Swivl cloud services as an Authorized User is conditioned on your continued association with the Subscriber, and if you are no longer associated with the Subscriber, you will no longer have access to these Swivl cloud services.
The Swivl cloud services may include a communications service, such as the ability to forward Educational Content to others. If you use the Swivl cloud services to post information about yourself or others, or communicate with others; upload content (e.g. pictures, videos, audio files, etc.); and post comments or reviews of content, such postings are governed by our Legal Terms. In addition, such postings may appear on other websites or when searches are executed on the subject of your posting. Also, whenever you voluntarily disclose personal information on publicly-viewable web pages, that information will be publicly available and can be collected and used by others. For example, if you post your email address, you may receive unsolicited messages. We cannot control who reads your posting or what other users may do with the information you voluntarily post, so we encourage you to exercise discretion and caution with respect to your personal information. Once you have posted information, you may not be able to edit or delete such information.
In addition, the Swivl cloud services and information stored on the Swivl cloud services are not private or confidential as between you and the Subscriber, and you should have no expectation of privacy in any part of them. Although each user has an individual password to access the Swivl cloud services, the Swivl cloud services and all account information created through or hosted on the Swivl cloud services belongs to the Subscriber and/or Swivl, and all parts of the Swivl cloud services are accessible by the Subscriber and Swivl management and other personnel as described below in the section on Swivl Policies. The Subscriber has the right to monitor the Swivl cloud services and your usage at their discretion.
If you are accessing the Swivl cloud services through an institutional Subscriber, please note that the Subscriber may authorize one more Swivl cloud Institutional Account Administrators who will have additional visibility to your data.
User Video Access. Other users of Swivl cloud services cannot see or access the information you post through Swivl cloud services unless you deliberately share public links to projects or share projects via email or group. You are responsible for the content of anything you post.
Retention of Educational Records. Users are responsible for determining the duration necessary to retain content for educational purposes. When the educational purpose is complete, it is recommended that users delete the content. Note that content deleted by the user is retained for 30 days for recovery purposes due to accidental deletion (per user request) and then removed permanently from the Swivl cloud storage servers. In addition, if a users account is inactive for more than a calendar year, content will be automatically deleted using the same procedure. This insures that data is not retained any longer than is required for educational purposes.
California Privacy Rights. California Civil Code Section § 1798.83 permits users of our Website that are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please send an e-mail to firstname.lastname@example.org or write to us at Privacy, Swivl, 1354 El Camino Real, San Carlos, CA 94070
If you have any questions, please send an e-mail to email@example.com.